How it works
From a price to a payment in about a week
Three steps, and the only one that takes any of your time is the first.
- 1
Get your price
About a minute
Find your device and answer a few questions — condition, storage, carrier, what came in the box. The price updates as you answer, and the quote page shows which answer moved it and by how much. No account, no waiting for a call back.
- Be honest about condition: it is what the inspection checks.
- Not sure which condition fits? Each one lists exactly what it means.
- Selling several devices? Add them all to your box and send them together.
- 2
Send it to us
Two to four business days in transit
Accept the quote and we email a pre-paid, insured, trackable label. Pack the device in any box you already have, attach the label and drop it at the carrier. Shipping is free in both directions — it never costs you anything to find out what we would pay.
- Back up your device, then sign out and factory reset it.
- Turn off activation and find-my-device locks. We cannot process a locked device.
- Include the charger and box only if your quote said you had them.
- 3
Get paid
Within two business days of inspection
We inspect within one business day of arrival. If the device matches what you told us, payment goes out by the method you picked at checkout. If it does not, we email you the revised price and the reason — you can accept it or have the device back, and we pay the return shipping either way.
- PayPal, Zelle, Venmo, bank wire or crypto transfer.
- The quote is held for 30 days from the day you accept it.
- Nothing is paid out or kept without your say-so.
Find out what yours is worth
No account, no obligation, and the price is held for 30 days.
Common questions
How is the price for my device worked out?
The price is built from your device itself, not an estimate. You pick the exact model, then answer a few questions — storage, memory, carrier, cosmetic condition, whether it powers on. Each answer adjusts the figure on screen straight away, so you can see what a scratch or a bigger drive is actually worth before you commit. There is no call back and no haggling: the number you see is the number we offer.
How long is my quote valid?
Your price is held for 30 days from the day you accept it. Send the device within that window and you get the amount you were quoted, even if the market moves in the meantime. If it arrives after 30 days we price it again at the current rate, which can be higher or lower — so it is worth posting it reasonably promptly.
Is the quote a guaranteed price?
Yes, as long as the device matches what you told us. We inspect it within one business day of arrival and check it against the answers you gave. If everything lines up, you are paid the quoted amount — we do not shave the offer for arriving late in the day or for normal signs of use you already declared.
What happens if my device's condition doesn't match my quote?
We send you a revised offer explaining exactly what we found and what it changes. You are free to say no. If you decline, we post the device back to you and the return shipping is on us — you are never stuck choosing between a lower price and paying to get your own device home.
What does "unlocked" mean, and why does it change the price?
An unlocked phone works on any network, so it can be resold to anyone, anywhere. A locked one only works with the carrier it is tied to, which shrinks the pool of buyers and therefore the price. If you are not sure, check Settings — on iPhone look under General then About for Carrier Lock, and on Android under Network settings. Picking the wrong one is the most common reason an offer gets revised.
Why do storage and memory change the price so much?
Because they are the parts nobody can upgrade later. A 1TB laptop and a 256GB one are the same machine to look at, but the larger drive is worth substantially more second hand, and on most modern laptops the memory is soldered in. The same applies to phones and tablets. It is worth checking the exact figure rather than guessing — on a Mac use About This Mac, on Windows use Settings then System then Storage.